Supporter updates for Covid-19 Alerts

The Heart Foundation Lottery and donor programmes are impacted by Auckland’s restrictions under Covid-19 Alert Level 4.

Staying safe under the Covid-19 lockdown restrictions means there have been some temporary changes for our supporters.

  1. We are unable to send mail, so we’re not currently able to post your Lottery tickets, donation receipts and other supporter information.

    If you have given us your email address, we will email you if we need to get in touch.

    If you’d like to let us know your email address, please contact us in one of the following ways:

    Heart Foundation Lottery supporters:

     

    Heart Foundation donors:


  2. We are unable to draw the Lottery No. 130 prizes under Covid-19 Alert Level 4 lockdown.

    The Lottery No. 130 prizes will instead be safely drawn within 48 business hours of Auckland moving to Alert Level 3 or below.

    If you have kindly purchased tickets in Lottery No. 130, your ability to win the prizes is not affected. We're looking forward to giving away the fully furnished Papamoa property worth $930,000, along with the car and thousands in gift cards and travel, as soon as we can.

    Thank you for your patience and good luck in the draws.

Thank you to our generous donors and Lottery supporters. You’re helping to save lives from heart disease, the single biggest killer of mums, dads, sons and daughters in this country, keeping our families together for longer.

We have prepared some answers to frequently asked questions below. If you require any further information, please don’t hesitate to contact our friendly teams.

Please take care and keep safe, and thank you for your valued support.

The Heart Foundation Team

FAQs

Have the Lottery dates changed?

The Lottery No. 130 draw date will differ from the advertised date of Friday 3 September because we’re unable to complete the draw under Covid-19 Alert Level 4.

We’ll complete the draw as soon as possible within 48 business hours following Auckland’s movement to Alert Level 3 or below.

Lottery No. 131 is now open with well over $900,000 in prizes to be won. We don’t currently anticipate any changes to the Lottery No. 131 advertised dates.

Will the Lottery be cancelled?

No.

We are looking forward to giving the keys to the lucky winner of the Lottery No. 130 Jennian home in Papamoa after the draw and Lottery No. 131 is underway.

Can I still buy Lottery tickets?

Yes, you can buy tickets in Lottery No. 131 online at heartlottery.org.nz or by calling us on 0800 750 150 or +64 9 951 5980.

Can I still donate?

Yes, you can donate online or by calling 0800 830 100.

Who can I contact to confirm that my Lottery order has been processed?

Please email lottery@heartfoundation.org.nz or call 0800 750 150 to check your order status.

Who can I contact to confirm that my donation has been processed?

Please email supportercare@heartfoundation.org.nz or phone 0800 830 100 to check the status of your donation.

What happens to the Lottery open homes?

The open homes for the first-prize Blenheim property are now underway under Covid-19 Alert Level 2. Please sign or scan in, wear a mask and keep 2 metres away from people outside your bubble if you attend an open home.

The home is open Tuesdays & Fridays 1:30pm – 3pm and Sundays 1 – 3pm, at 14 Rose Manor Drive, Blenheim.

You can also take a video tour.

What are you doing to help family members with heart health issues who are worried about Covid-19?

The Heart Foundation is continuing to support people in our communities who are vulnerable and living with heart conditions. 

We have a dedicated page on our website to offer support, information and up-to-date advice on Covid-19 and heart conditions.

The Heart Foundation also has a heart helpline to offer support and advice. This free, confidential service is available on 0800 863 375 between the hours of 9.00am-5.00pm, Monday to Friday. Our team of nurses have up-to-date information about many different heart conditions, including information on Covid-19 for heart patients.

You can also email us at hearthealthinfo@heartfoundation.org.nz. For other enquiries please see our contact us page.