Our face-to-face fundraisers

Our wonderful team of Face to Face fundraisers play a key part in helping us raise funds by signing up people to become Lottery supporters or Heart Savers – an extra special group of donors who make regular donations.

Covid-19 update

All face-to face fundraising activity is suspended during alert level 4.

Changes to the sign-up process

Our fundraisers will follow a contactless sign-up process. This means that if you wish to become a Heart Saver, they will ask you to tell them your details so they can record them on the tablet. You will still need to sign the form on the tablet at the end. The fundraiser will offer sanitiser before and after and wipe the device both before and after.

We will continue to monitor lockdown levels and change our activity as needed.

If you have any questions or concerns, please contact us on 0800 830 100 or email our team.

Where will our fundraisers be?

All face-to face fundraising activity is suspended during alert level 4.

Face to Face fundraising is when a fundraiser talks directly to a member of the public about a charity and making a donation.

Our team will do this in residential areas across New Zealand and will go from door to door to talk to people about the Heart Foundation and the opportunity of making a regular donation. This is also known as door-to-door fundraising.

Face to Face fundraising is the best way for us to make people aware of the Heart Foundation and the work we do.

It’s also the best way for us to meet with people who want to make regular donations to the Heart Foundation.

A regular donation is a gift you give to the Heart Foundation either monthly or every four weeks. The amount of your regular donation is up to you, and the gift is set up as an automatic payment from your bank account or credit card.

We call our regular donors Heart Savers, because they're extra special supporters of our cause.

You'll know if someone is fundraising for the Heart Foundation because they will:

  • Have a lanyard and ID card with their name on it and the Heart Foundation logo
  • Wear a red polo shirt or a red Heart Foundation tabard with a white Heart Foundation logo
  • Provide you with a Heart Saver confirmation email once you sign up to give regular donations.

If you’re unsure if a Heart Foundation fundraiser is genuine, please call us on 0800 830 100.

If you become a Heart Saver, our fundraisers will ask for the following information:

  • Proof of identity, like a drivers licence or passport
  • Your bank or credit card information as this will allow us to set up your regular donations.

Our fundraisers will use iPads to sign you up. This means any information you give to us will be stored safely. The same as if you were donating through our website.

We use iPads because it’s a quick and efficient way to sign people up. It also ensures we can safely store your information.

If you want to talk to us about one of our fundraisers you can call 0800 830 100 or email heartsavers@heartfoundation.org.nz.

To help us answer your query, it’d be useful to have the following information available if possible:

  • Name and ID of fundraiser
  • Date, time and location of when you spoke with them.

Yes. We're a member of the PFRA (Public Fundraising Regulatory Association). PFRA was formed by charities to self-regulate direct dialogue fundraising to ensure professional standards were met by fundraisers in the community. Visit the PFRA website for more information.